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Business Setup

Credits & Top-ups

Manage your business credits, add funds, set up auto-recharge, and transfer from your personal account.

Understanding Credits

DashNex Credits are the internal currency used to pay for platform services. Your business uses credits for:

  • Hosting and compute resources
  • Storage and bandwidth
  • Email sending
  • AI agent usage
  • Processing transactions

DashNex Credits are also an internal currency that users can use to buy products and services from other businesses on the platform. Learn more about this in the DashNex Credits section under Money.

Your current credit balance is always visible in the Settings → Credits section of your business dashboard.

Setting Up Billing

Before you can purchase credits for your business, you need to add a payment method.

  1. Navigate to Settings → Billing
  2. Click Add Card
  3. Enter your card details securely
  4. The first card added becomes your primary payment method

You can add multiple payment methods and set any of them as the primary method for purchases.

Buying Credits

Once you have a payment method on file, you can purchase credits directly from the Credits page by clicking Get more credits. Choose from one-time packages, custom amounts, or set up a monthly subscription.

Transferring from Personal Account

If you have credits in your personal DashNex account, you can transfer them to your business account.

  1. Go to your personal account's Credits page — you can click the Credits display badge in the top navigation, or visit the Credits page directly
  2. Click the Transfer link below the "Get More Credits" button
  3. Choose the business account you want to transfer to
  4. Enter the amount and confirm the transfer

Note: Transfers between accounts may include a small fee. The fee is shown before you confirm the transfer.

Auto-Recharge

Keep your business running smoothly by enabling auto-recharge. When your credit balance falls below a threshold you set, credits are automatically purchased using your primary payment method.

To configure auto-recharge:

  1. Go to Settings → Credits
  2. In the Auto-Recharge section, toggle it on
  3. Select a credit package (preset amount or custom)
  4. Set the trigger threshold (e.g., when balance falls below 5,000 credits)
  5. Click Save Settings

Tip: Auto-recharge ensures your services are never interrupted due to insufficient credits. Set a comfortable threshold based on your typical usage patterns.

Viewing Credit Transactions

Track all credit activity from the transaction history. Click View Transactions on the Credits page to see a complete log including:

Transaction TypeDescription
PurchaseCredits added via direct purchase
UsageCredits spent on platform services
TransferCredits moved between accounts
RefundCredits returned for refunded transactions

Each transaction shows the amount, date, and status. Positive amounts (credits added) appear in green, while negative amounts (credits spent) appear in red.

Accessing Invoices

View and download invoices for all your credit purchases:

  1. Navigate to Settings → Billing
  2. Click View Invoices
  3. Select any invoice to view details or download

Invoices are generated for each credit top-up and include all the details needed for your accounting records.

Next Steps