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Business Setup

Custom Domain

Connect your own domain to unlock the full capabilities of your WebApp, including custom sender emails and complete DNS management.

Why Add a Custom Domain?

While every WebApp comes with a free DashNex subdomain (e.g., yourbusiness.dashnexcloud.com), adding your own custom domain unlocks additional features:

  • Professional branding with your own domain name
  • Custom sender email addresses (e.g., hello@yourdomain.com)
  • Full DNS management through the DashNex dashboard
  • Automatic SSL/TLS certificate provisioning

Getting Started

To begin, navigate to Settings → Domain in your business dashboard. You have two options:

I have a domain

Connect a domain you already own from any registrar (GoDaddy, Namecheap, Cloudflare, etc.)

I need a new domain

Browse available domains from other DashNex members on the PeerGem Marketplace.

Setup Process

Setting up a custom domain involves three steps:

1

Add Your Domain

Enter your domain name (e.g., example.com). The system will automatically normalize your input—removing any protocol, www prefix, or trailing paths.

Once added, you'll receive nameserver addresses to configure at your domain registrar.

2

Configure Nameservers

Update your domain's nameservers at your registrar to the addresses provided by DashNex. This step transfers DNS management to the DashNex platform.

DNS Propagation: Changes typically propagate within minutes to an hour, but can take up to 24 hours in some cases.

Use the Check Status button to verify when your nameservers are active. There's a 60-second cooldown between checks to prevent excessive queries.

3

Choose App Location

Decide where your WebApp will be accessible:

  • Root domain — Your app at yourdomain.com
  • Subdomain — Your app at app.yourdomain.com (or any prefix you choose)

Important: This choice is permanent and cannot be changed later. Choose strategically based on your future plans.

Choosing a subdomain leaves the root domain available for other purposes like a marketing website. Most businesses use the root domain since managing a single app is simpler.

After Setup

Once your custom domain is fully configured, you gain access to additional features:

Sender Emails

Create custom sender addresses for outbound emails from your WebApp:

  • Add sender addresses like hello@yourdomain.com or support@yourdomain.com
  • Set a display name for each sender
  • Enable email forwarding to receive replies at your business email

DNS Manager

Full DNS management directly from your DashNex dashboard:

  • Create, edit, and delete DNS records (A, AAAA, CNAME, MX, TXT, and more)
  • Search and filter records by type, name, or content
  • Changes propagate quickly through Cloudflare's global network

SSL/TLS Certificates

SSL certificates are automatically provisioned and renewed for your custom domain. Your WebApp is always served over HTTPS with no additional configuration required. The edge network handles certificate management entirely.

Removing a Custom Domain

If you need to remove your custom domain, you can do so from the Domain settings page. After removal:

  • Your WebApp reverts to the DashNex subdomain
  • Sender emails associated with the custom domain are removed
  • You'll need to update nameservers at your registrar if you want to use the domain elsewhere

Next Steps